Authored by RSM US LLP
The march of innovation continues to transform our everyday lives and how we connect with friends, family and colleagues—it’s also reshaping how citizens interact with their government.
In 2001, a mere 30% of Americans filed their taxes online, but this surged to over 90% by 2019. However, despite some progress, federal information technology (IT) still needs to catch up to the private sector, primarily due to underinvestment and bureaucratic roadblocks that slow the uptake of essential technologies. As technology advances and becomes easier to use and more accessible, it offers the government the potential to improve its public service with innovative, citizen-focused solutions and services.
The U.S. Chamber of Commerce launched its digital transformation working group in 2021 to bridge this gap. The working group collaborates with the IT Modernization Caucus on Capitol Hill and agency chief information officers (CIOs) and chief technology officers (CTOs) to emphasize how reliance on antiquated systems hampers seamless citizen-government interaction. The group’s mission is two-fold:
To continue highlighting the benefits of modernization, the Chamber published a report titled “Government Digitization: Transforming Government to Better Serve Americans.” The report provided an in-depth analysis of how modernizing government IT can better serve the American public, reduce costs, increase efficiency and build necessary resilience within the government.
To underscore the urgency for change, the Chamber hosted its inaugural Digital Transformation Summit on Feb. 2, 2023. The summit brought together leaders from the private sector and government entities such as the General Service Administration, Office of Management and Budget, and Departments of Transportation, Veteran Affairs and the Interior. They addressed the challenges and opportunities related to digitizing government services for citizens.
Our digital transformation journey is just getting started. The Chamber is preparing for our second annual Digital Transformation Summit in March 2024. We also plan to release our second digital transformation report later this year. The report will emphasize how investment in IT modernization saves taxpayers money and offers widespread benefits across the government.
This article was written by RSM US LLP and originally appeared on 2023-09-26.
2022 RSM US LLP. All rights reserved.
RSM US Alliance provides its members with access to resources of RSM US LLP. RSM US Alliance member firms are separate and independent businesses and legal entities that are responsible for their own acts and omissions, and each are separate and independent from RSM US LLP. RSM US LLP is the U.S. member firm of RSM International, a global network of independent audit, tax, and consulting firms. Members of RSM US Alliance have access to RSM International resources through RSM US LLP but are not member firms of RSM International. Visit rsmus.com/aboutus for more information regarding RSM US LLP and RSM International. The RSM(tm) brandmark is used under license by RSM US LLP. RSM US Alliance products and services are proprietary to RSM US LLP.
Call us at (800) 624-2400 or fill out the form below and we’ll contact you to discuss your specific situation.
Weinlander Fitzhugh is a proud member of the RSM US Alliance, a premier affiliation of independent accounting and consulting firms in the United States. RSM US Alliance provides our firm with access to resources of RSM US LLP, the leading provider of audit, tax and consulting services focused on the middle market. RSM US LLP is a licensed CPA firm and the U.S. member of RSM International, a global network of independent audit, tax and consulting firms with more than 43,000 people in over 120 countries.
Our membership in RSM US Alliance has elevated our capabilities in the marketplace, helping to differentiate our firm from the competition while allowing us to maintain our independence and entrepreneurial culture. We have access to a valuable peer network of like-sized firms as well as a broad range of tools, expertise and technical resources.
For more information on how Weinlander Fitzhugh can assist you, please call (989) 893-5577.